Shipping Policy
Last updated: February 4, 2025
At Astro Tech, we are dedicated to delivering your orders in a timely and secure manner. Below are the complete details of our shipping policy:
1. Order Processing
- Orders are processed within 2-5 business days of receiving payment.
- Processing times may vary during peak seasons or for customized products.
- Customers will receive an email confirmation with their order details after successful placement.
2. Shipping Methods and Delivery
- We partner with trusted courier services to ensure prompt and safe delivery.
- Shipping charges are calculated based on the product's weight and delivery location and will be displayed at checkout.
- Standard delivery time is 5-10 business days, depending on the destination.
- For remote or international locations, delivery may take longer.
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order using the provided link or on our website.
4. Delivery Delays
- We strive to meet estimated delivery timelines, but delays may occur due to unforeseen circumstances such as weather conditions or courier issues.
- If your order is delayed, please contact us for assistance.
5. Undeliverable Packages
- If a package is returned due to an incorrect address or failure to accept delivery, customers will be responsible for reshipping charges.
- Please ensure your address and contact details are accurate when placing an order.
6. Contact Us
For shipping-related inquiries, please contact our customer support team: